Usually we ship your order on the next working day, using DHL or DPD, from Berlin, Germany.
You will receive a notification as soon as your parcel will be shipped. If delivery service provides a tracking-number you will get it on your e-mail as well.
Delivery time depends on the destination and can be up to 1 month.
if you have any problems with receiving your package please let us know and we will do everything possible to help you to get your package. But please note, we are not responsible for delivery failure.